Legal

Privacy Policy.

Information Collection, Use & Sharing

We are the sole owners of the information collected on this Site. We only collect information that you voluntarily provide to us through forms, surveys, applications, consultations, purchases, email communications, phone calls, SMS communications, or other direct interactions.

We may use your information to:

• Respond to inquiries and requests.
• Deliver services and support.
• Provide audits, reports, consultations, and recommendations.
• Process transactions and payments.
• Improve our services and customer experience.
• Send educational content, newsletters, promotions, and updates.
• Analyze website usage and marketing performance.

We will not sell your personal information to third parties. We may share information with trusted service providers when necessary to deliver services requested by you.

Unless you opt out, we may contact you via email, SMS, phone call, or other communication channels regarding updates, promotions, offers, educational resources, and changes to this Privacy Policy.

Collection of Your Personal Information

In order to better provide you with the products and services offered through our Site, Leadhook Media may collect personally identifiable information, including but not limited to:

• First and last name
• Business name
• Email address
• Telephone number
• Mailing address
• Billing information
• Company website
• Social media information
• Marketing data
• Service preferences
• Purchase history

We may also collect information when you:

• Schedule a consultation
• Submit an application
• Request a marketing audit
• Download resources
• Join our mailing list
• Purchase products or services
• Contact us for support

If you purchase products or services from us, we may collect billing and payment information necessary to complete your transaction. Payment information is processed securely through third-party payment providers.

Collection of Non-Personal Information

We may automatically collect non-personal information when you visit our Site, including:

• IP address
• Browser type
• Device information
• Operating system
• Geographic location
• Referral source
• Website activity
• Time spent on pages
• Clickstream data
• Session information

This information helps us understand visitor behavior, improve our marketing efforts, optimize user experience, and maintain Site functionality.

Use of Cookies and Tracking Technologies

Our Site uses cookies, pixels, tags, scripts, and similar technologies to improve your experience and analyze Site performance.

Cookies may be used to:

• Remember user preferences
• Improve Site functionality
• Analyze visitor behavior
• Track advertising effectiveness
• Personalize marketing campaigns

We may also utilize technologies provided by third-party platforms including but not limited to:

• Google Analytics
• Google Ads
• Meta (Facebook and Instagram)
• LinkedIn
• YouTube
• GoHighLevel
• Klaviyo
• Stripe
• HubSpot
• ActiveCampaign

You may disable cookies through your browser settings; however, doing so may affect certain Site features.

Marketing and Retargeting

When you visit or interact with our Site, cookies and similar technologies may be used by us and our advertising partners to identify browsing behavior and provide relevant advertising.

We may use customer information to:

• Deliver targeted advertising
• Create custom audiences
• Measure campaign effectiveness
• Improve customer experiences
• Personalize communications

You may opt out of certain advertising programs through your browser settings or third-party opt-out mechanisms where available.

Sharing Information With Third Parties

Leadhook Media does not sell, rent, or lease customer information to third parties.

We may share information with trusted vendors, contractors, and service providers that assist us in operating our business, including:

• Payment processors
• CRM providers
• Email marketing platforms
• Analytics providers
• Advertising platforms
• Hosting providers
• Customer support tools

These third parties are only authorized to use your information as necessary to provide services on our behalf.

We may also disclose information:

• When required by law
• To comply with legal processes
• To protect our rights and property
• To prevent fraud or abuse
• To protect the safety of our users and the public

Tracking User Behavior

Leadhook Media may track pages visited, resources downloaded, forms submitted, and interactions with marketing campaigns to better understand user interests and improve our products and services.

Information gathered may be used to personalize content, offers, and marketing communications.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Users may request deletion of personal information by contacting us, subject to legal and contractual obligations.

Security of Your Personal Information

Leadhook Media takes commercially reasonable measures to safeguard personal information.

Security measures may include:

• SSL encryption
• Secure servers
• Access controls
• Password protection
• Data monitoring procedures
• Restricted employee access

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Links to Third-Party Websites

Our Site may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Children Under Thirteen (13) Years of Age

Leadhook Media does not knowingly collect personally identifiable information from children under the age of thirteen (13).

If you are under thirteen years of age, you must obtain permission from a parent or legal guardian before using our Site.

Your Rights and Choices

You may request to:

• Access personal information we hold about you.
• Correct inaccurate information.
• Delete personal information where legally permitted.
• Withdraw marketing consent.
• Opt out of marketing communications.

Requests may be submitted by contacting us at the email address listed below.

E-Mail Communications

From time to time, Leadhook Media may send emails regarding:

• Service updates
• Educational resources
• Promotions
• Product announcements
• Marketing campaigns
• Surveys and feedback requests

Users may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email or by contacting us directly.

International Users

Our services are operated from the United Kingdom.

By using our Site from outside the United Kingdom, you acknowledge that your information may be transferred to, stored, and processed in jurisdictions where data protection laws may differ from those in your location.

Changes to This Privacy Policy

Leadhook Media reserves the right to update this Privacy Policy at any time.

When changes are made, the revised version will be posted on the Site with an updated Effective Date. Continued use of the Site following changes constitutes acceptance of the revised Privacy Policy.

Contact Information

Leadhook Media welcomes your questions or comments regarding this Privacy Policy.

Leadhook Media LLC
4 Newmans Row,
Cressex Business Park,
High Wycombe

Email: support@leadhookmedia.com

Website: leadhookmedia.com